Privacy Policy

Last updated: January 5, 2025

1. Introduction

DocuAPI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at docuapi.io.

2. Information We Collect

Personal Information

  • Name and email address when you register
  • Payment information (processed securely through Stripe)
  • Usage data and API call logs

Document Data

  • PDF documents you upload for processing
  • Form field data extracted from your documents
  • API configurations and endpoints you create

3. How We Use Your Information

  • To provide and maintain our service
  • To process your PDF documents and generate APIs
  • To notify you about changes to our service
  • To provide customer support
  • To monitor and analyze usage patterns
  • To detect and prevent technical issues

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted database storage
  • Secure API authentication (JWT tokens)
  • Regular security audits and updates
  • Limited access to personal information

5. Data Retention

We retain your personal information and documents only as long as necessary to provide our services. You can request deletion of your data at any time by contacting us at privacy@docuapi.io.

6. Third-Party Services

We use the following third-party services:

  • Google Gemini AI: For intelligent field mapping (documents are processed securely)
  • Vercel: For hosting and deployment
  • PostgreSQL (Neon): For database storage
  • Stripe: For payment processing (PCI compliant)

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications

8. GDPR Compliance

For users in the European Union, we comply with GDPR requirements including lawful basis for processing, data portability, and the right to be forgotten.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@docuapi.io
  • Website: https://docuapi.io